1. How Payments Work

2. Topping Up Your Account

• You choose the deposit amount
• We accept payments via standard payment systems (credit cards, debit cards, bank transfers, e-wallets)
• Deposits usually appear in your account immediately
• All deposits are processed through secure payment systems

• Ensuring that you are authorised to use the payment method
• Any fees charged by your bank for the transaction
• Understanding your financial situation before depositing funds

3. How Competitions Work Financially

• You choose which competitions to enter
• Each competition has an entry fee
• Your entry fee pools with other players' entry fees
• The pool is distributed to winners based on final standings
• We collect a small platform fee 5% from the competition pool (standard for competitive gaming)

4. Withdrawals

1. Request a withdrawal from your account
2. Choose your withdrawal method (same as deposit or different)
3. Withdrawal is processed within 1-5 business days
4. Funds appear in your bank account (processing time depends on your bank)

• Most withdrawals have a minimum threshold (e.g., $20 minimum)
• No maximum limit on withdrawals

5. Fees

• We do not charge deposit fees
• Your payment processor may charge a fee (check with your bank/card issuer)

• We collect 5% of competition prize pools
• This is standard for competitive platforms
• The percentage is always disclosed before you enter

• We do not charge withdrawal fees
• Your payment processor may charge a fee (check with your bank)
• International transfers may have higher fees from your bank

• No monthly fees
• No inactivity fees
• No account closure fees

6. Payment Security

• All transactions use industry-standard encryption
• Payment information is processed through secure third-party providers
• Your card details are not stored on our servers
• We comply with payment security standards

• Do not share your password
• Do not share your payment information
• Use secure internet connections when making transactions
• Report unauthorized activity immediately

7. Refunds and Disputes

• Once you enter a competition, that entry fee funds the competition prize pool and cannot be refunded
• If you withdraw before a competition starts, your entry fee is refunded
• If a competition is cancelled, entry fees are refunded
• Refunds are processed within 3-5 business days

• If you believe a charge was unauthorized, contact us immediately at info@avia-skill.fun
• Provide your transaction details and explain the issue
• We will investigate within 10 business days
• If the dispute is valid, we will issue a refund or correction

• You can also dispute charges through your bank or payment provider
• We will cooperate with your bank's investigation

8. Tax Responsibility

• Understanding tax obligations in your jurisdiction
• Reporting your earnings appropriately
• Paying any taxes owed
• Consulting with a tax professional if unsure

• Transaction records for your account (available anytime)
• Annual summaries of your activity (upon request)
• These records can be used for tax reporting

9. Account Balance and Dormancy

• Represents money you've deposited or won
• Earns no interest
• Can be withdrawn anytime
• Does not expire

• If your account is inactive for 2+ years, we may contact you
• Long-term dormancy policies vary by jurisdiction and payment processor
• We will never charge dormancy fees or expire your funds without notice

10. Payment Problems

1. Wait 10-15 minutes (sometimes takes a few minutes)
2. Check your payment confirmation email
3. Contact your bank if money was charged but not credited to our platform
4. Email us at info@avia-skill.fun with your transaction details

1. Check your bank account (may take 1-5 business days)
2. Verify the correct destination (account number, routing number)
3. If 5+ days have passed, contact us with your withdrawal reference number
4. We will investigate with our payment processor

• Contact us immediately at info@avia-skill.fun
• Provide transaction details
• Dispute the charge with your bank if needed
• We will investigate and resolve

11. Payment Method Changes

• Update payment methods in your account settings anytime
• New payment methods are verified before first use
• Old payment methods are not stored after you remove them

• You can withdraw to a different account than you deposited from
• Your name on the withdrawal account must match your account name
• This prevents money laundering and fraud

12. Currency and Exchange Rates

• USD, EUR, GBP, and other major currencies (varies by payment processor)
• You see prices in your selected currency

• If you use a currency different from your country, your bank applies exchange rates
• We use current market rates
• Your bank may apply additional markups (not our fee)

13. Compliance and Verification

• Large withdrawals may require verification to prevent fraud
• This is standard practice across financial platforms
• Verification protects you and other players

• Large withdrawals (typically >$5,000)
• Rapid large transactions
• Unusual patterns
• Identity confirmation for new payment methods

• We may ask for ID verification or proof of funds
• Verification typically takes 1-3 business days
• Once verified, future withdrawals are faster

14. Prohibited Uses

• Violating local laws
• Money laundering or financial crimes
• Fraud or deception
• Unauthorized transactions
• Any illegal activity

15. Changes to Billing Terms

16. Contact Us